Travel Manager with GDS experience (German)

Das ist der Job

Apply now!

Darum lohnt es sich

Location: Berlin, Germany Model: Hybrid (1 day per week in office) Employment Type: Full-time If you have GDS expertise and a passion for delivering top-tier client service, this role offers you the chance to work with an international team and help shape the future of corporate travel management.

Your Profile: What You Bring To succeed in this role, the following qualifications are essential: • Language Skills: Fluent German (C2-level) is mandatory, along with strong English (minimum B2-level) for internal communication. • GDS Experience: At least 1 year of hands-on experience using a Global Distribution System (ideally Sabre, but Amadeus or Galileo experience is also relevant). • Service Background: Experience in customer service, ideally within the travel, hospitality, or business travel sector. • Communication: Excellent communication skills and the ability to thrive in a collaborative team setting. • Tech Savvy: Familiarity with modern communication tools (e.g., Gmail, Zendesk, Slack; Salesforce knowledge is a plus). • Onboarding: Availability for a structured 10-week onboarding phase (no time off, except weekends).

What You Can Expect • Competitive salary + performance-based benefits • Generous medical, dental & vision plans • Paid parental and bereavement leave • Subsidized commuter benefits & connectivity stipends • Mental health support programs • Growth opportunities in a global travel-tech leader • Friendly, international, and innovative team environment Are you ready to elevate your career in Corporate Travel Management?

Your Responsibilities As a key customer-facing expert, you will be the core of our service offering to business clients: • High-Quality Client Support: Deliver first-class travel support via chat, phone, and email. • Booking Management: Accurately manage and book flights, hotels, rail, and car rentals using a GDS. • Expert Guidance: Advise clients on self-service features available on our booking platform and mobile app. • Compliance: Ensure all bookings and advice adhere to company and client-specific travel policies (Travel Policy Compliance). • Process Improvement: Share valuable feedback and insights to enhance our processes and boost client satisfaction. • Market Awareness: Stay current with industry trends, new products, and supplier offerings.

Join a company actively shaping the future of business travel.