Unique Germany - On-Site & Destination Specialist

Destination Assistant / Coordinator / Manager - Luxury Travel (m/f/d), Munich

Unique Germany & beyond is the luxury travel specialist of the CTI group, which has been a leading DMC in Germany since 1974. Since 2013, we have partnered exclusively with travel advisors, mainly from the US and Canada and many of them members of Virtuoso, Signature Travel Network and Ensemble. We design private, tailor-made journeys through Germany, Austria and Switzerland for their clients. For our Munich office we are looking for a Destination Assistant, Coordinator or Manager to join our Unique Germany team, starting from 1 January 2027. Your title depends on your experience.

Areas of focus

• Luxury hotels (4- and 5-star)
• Private transfers and rail journeys
• Private guided tours with local day guides
• Curated experiences, culinary highlights and insider access
• Custom itineraries for individual travelers, couples and families

Primary responsibilities

• Turn advisor requests into compelling, tailor-made itineraries that follow Unique Germany's process and brand standards.
• Build quotes, costing and pricing in line with the travelers' wishes and the advisor's specifications.
• Advise and guide travel advisors through the entire planning and booking process, with fast and reliable responses.
• Follow up consistently with advisors after inquiries, trade shows and FAM trips, and help turn contacts into repeat business.
• Book and coordinate all services, and prepare complete, accurate travel documents.
• Build and maintain relationships with hotels, guides and other suppliers and partners.
• Research new products and experiences, and develop our offering.
• Support trade shows, FAM trips and advisor presentations.
• Keep product resources, rates and sales tools current and complete.
• Support our river cruise clients along the Danube together with the rest of the team.

Qualifications

• Destination Assistant: first experience in travel or hospitality, for example through vocational training, an internship or a degree in tourism
• Destination Coordinator: a minimum of 1–2 years of experience with a DMC, tour operator, luxury travel agency or concierge service
• Destination Manager: a minimum of 3–4 years of experience in one of these fields
• Career changers from hospitality are welcome, for example from luxury hotels
• Excellent English, written and spoken, for working with North American clients every day; German at B1 level or higher
• A degree or completed vocational training in tourism or hospitality, equivalent relevant experience, or a combination of these
• A feel for luxury travel and high service standards
• Excellent interpersonal and communication skills
• Able to handle several tasks at once while staying detail-oriented
• A proven team player
• Good knowledge of Germany, Austria and Switzerland as travel destinations
• Willing to work some evenings and weekends when needed, given time differences with North America

What we offer

• A structured onboarding week
• A bonus for every river cruise you support
• Occasional participation in trade shows and FAM trips
• An office a few minutes from the Theresienwiese

This is an office-based position. Applicants need to live in the Munich area.